iBiz Magazine
August 1998


Twincities.sidewalk

isn't the only

Internet venture

celebrating it's first

anniversary this July.

July 20, 1998
It was one year ago that I took the helm at iBiz. When I came to the magazine in July its fate was unknown. The first issue had come out in late May and then the editor left. No one knew whether it would go on or not. Luckily for me, and hopefully for our readers and advertisers, it has.

As I look back through my 12 previous issues I think we have done well. The Internet as an industry offers incredible opportunity and excitement for those of us who report on it. I have always liked a fast paced environment, but the Internet and World Wide Web moves like nothing ever before. The focus is constantly shifting as new products and applications and new variations of older applications wax and wane. Some issues people thought were insurmountable, like eCommerce, are now commonplace. If you want to buy a car or a refrigerator magnet you can do it on the Web. In fact you can buy damn near anything you want on the Web. If you can't buy it there, you can find out where you can, there. Nearly every business in the world with a product or service to sell knows they can use the World Wide Web to help them do it better. The naysayer's battle cry, "You can't make money with the Internet." is a dim and laughable memory. Hundreds of thousands of secure transactions are done everyday by the 75 million people who now have Internet access.

But it isn't just a way to sell. Where business profits most from this new technology is in minding their own business. Companies using browser technology to manage and communicate are saving billions of dollars collectively. Gains to be made from Internet implementation are proven again and again and again, for manufacturers, lawyers and day care centers, and the numbers are staggering. These figures came from a recent Dataware Technology white paper.

  • Booz, Allen & Hamilton recouped over $3 million annually in personnel costs with its Knowledge On-Line application
  • The Trane Company cut the time required to serve customers with critical information from weeks to minutes with Internet technology
  • Lockheed Martin saves $600,000 annually buy publishing its policy and procedure manuals on the Web
  • Ace Hardware increased warehouse order-to-sales floor time by 80% and dramatically cut their costs by replacing 10,000 printed pages with an electronic catalog.
In 1998 American business will spend $62 BILLION on Internet technology deployment, by 2002 that number will be over $200 Billion. (That prediction is four years out and its very unlikely that it will turn out to be too high.) Spending in areas not related to technology-content creation, marketing and sales and professional services- will grow to over $300 Billion in the same time frame. Pick your industry and you'll find people flocking to the Internet in droves. Why are they doing it? Because in head-to-head case study comparisons of selected investments, first year return on investment (ROI) for Web applications was 245%. The Internet is not just for fun anymore. It's where the world does business.

A year ago I had doubts too. I believed then, as I do now, that the proliferation of the Internet/World Wide Web was the most significant single event in the twentieth century, but how could we use it to create revenue. Retailing, marketing, advertising were the obvious choices. They were what the Web was about. Pretty pictures, video, music and SFX being delivered for free into homes and businesses was the Web. It was a medium to be used like newspapers, radio or television. It is those things, but that's "just the tip of the iceberg" to use a Titanic reference. The Internet can create new revenue streams for some businesses, but more importantly, it can create cost savings for every business.

It is iBiz' job to continue telling our readers that. To constantly expose them to the success others are enjoying from their application of this technology. To make them aware of products and strategies that can help them succeed as well. IBiz is pro-Internet but more importantly iBiz is pro-business. While no one can know everything about the 'Net, it moves too fast, changes too quickly, we consider it our job to be watchers, readers and listeners to all the static and ballyhoo about Internet business and cull what's important to you. Following the course Internet business takes is a journey of discovery for us just like it is for you. The difference is, it is our job to try and help you understand how you can use the discoveries to benefit you, your company and your family.

We will continue to write about the best Twin Cities sites. We'll continue to interview the people who are making the Internet work for their companies' and the clients. We'll continue to look for new technologies and applications and new methods for applying them in new ways. It's our job.

We took the job because we thought the Internet was a good thing. We'll continue doing it because, a year later, we think it's better. Hopefully so is iBiz. Happy birthday Sidewalk! And Happy Birthday to us!

Robbin Schindele

Editor

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